TECHNICAL SUPPORT
- Print on a Label setting: Go to File>Print>Preferences> then look for a Paper Type or Media Type or some drop-down menu that allows you to select a Label setting.
- Manually feed the sheets through the bypass tray. Do not put these in the letter tray.
- Open the output door at the back of the printer so the sheets come straight out.
These three steps signal the printer mechanism to slow down — which gives the toner longer to fuse onto the surface of the sheet.
If these steps fail to make the toner scratchproof then check to see what the printer’s dots-per-inch (dpi) setting is. Most printers have a default setting of 600X600 dpi. If the toner scratches off at that setting then lower the dpi to 300X300. This puts less toner on the sheet so the printer has a better chance of fusing all the toner. Note: In most cases using 1200″ × 1200 dpi puts far more toner on the surface of the sheet than can be fused completely.